Can I buy rolls of wallpaper?
Yes, you can purchase rolls of our wallpaper. Explore our DIY Rolls section in our online store.
How much does your wallpaper cost?
The cost of our wallpaper varies depending on the collection you choose. Prices range from R530 to R1200 per square meter (ex VAT) for each artist’s work.
What is your lead time?
Our standard lead time is 7 – 10 working days after we receive both artwork approval and a 100% deposit.
Can I supply the image for my print?
Absolutely! You can supply your own image. Please ensure that images are at least 20 MB per square meter and provided in TIFF, PDF, JPG, AI, or RAW file formats.
Do you do custom wallpaper?
Yes, we do offer custom wallpaper design services. Custom design is billed at R650 per hour of design time (ex. VAT).
How do I provide you with dimensions?
To provide dimensions, measure in millimeters, centimeters, feet, or inches from the far left of the wall/surface to the furthest point on the right. Measure the highest height of the wall, excluding skirtings and finishes. For more details, visit our How To section.
Do you install?
We can arrange for installation services. Please inquire about installation fees, which vary by region (JHB, CPT, DBN).
Can I get it on my window?
Certainly! We offer various materials and substrates suitable for different surfaces, including windows, table tops, walls, dry walls, and more.
Can I get it on my brick walls?
Unfortunately, we cannot install wallpaper on brick walls. The surface should be even and smooth. We recommend smoothing, priming, and painting the walls before installation. For more information, refer to our How To section.
I have protrusions, doors, and cabinets on my feature wall, and I’m struggling with measurements. What do I do?
No need to worry! We are happy to conduct site visits to help you under such circumstances. Together, we can ensure we record the correct measurements.
I’m not sure if my wall is ready for wallpaper installation or if I should apply a new emulsion coat. What do I do?
Feel free to reach out to us! We’re more than happy to perform a site visit and provide expert guidance on how to prepare your wall for your new wallpaper. Or take a look at our How To guide page.
How Do I Clean Wallpaper?
To clean your wallpaper, use a soft, damp cloth or sponge with mild detergent. Avoid abrasive materials, excessive moisture, or harsh chemicals, as they may damage the wallpaper. Gently blot any stains, and always follow the care instructions provided with your specific wallpaper.
Can Wallpaper Be Removed Easily?
Yes, our wallpaper is designed for easy removal. Follow the provided instructions for gentle removal. If you encounter any challenges, contact our customer support for guidance. Or take a look at our How To guide page.
Are Samples Available?
Yes, we offer wallpaper samples. Please visit our website to request samples or get in touch with our team for more information. At email@example.com
What If I Need Assistance with Installation?
If you require installation support, our team can provide guidance, resources, or connect you with professional installers. Contact us for assistance.
Do You Offer Wallpaper for Commercial Spaces?
Our wallpaper is suitable for both residential and commercial spaces. Please consider the specific requirements of your commercial project, and our team can assist you accordingly.
What's Your Return or Exchange Policy?
Our return and exchange policy is detailed on our website. We want you to be satisfied with your purchase, and we’re here to assist with any issues you may encounter.
How Do I Care for Custom Designs?
Custom-designed wallpapers may have unique care instructions. We will provide you with specific care guidelines when you order a custom paper.
Can I Paint Over the Wallpaper?
In most cases, you can paint over our wallpaper. Be sure to follow proper surface preparation and use paint suitable for wallpapered surfaces. Contact us for detailed instructions.
What About Wallpaper Maintenance in High-Humidity Areas?
Our wallpaper can be used in high-humidity areas with proper care. Ensure good ventilation, and wipe off any moisture promptly to maintain the wallpaper’s integrity.
What Is the Warranty for Your Wallpaper?
We stand by the quality of our products. Detailed warranty information is available on our website. Please review it for specific terms and conditions.
Can I Use Wallpaper in Combination with Other Wall Coverings?
Certainly, you can combine our wallpaper with other wall coverings to create a unique aesthetic. Contact our team for advice on achieving the desired look.
Are There Eco-Friendly Wallpaper Options?
We offer eco-friendly wallpaper options. Look for eco-friendly collections in our product range, and check the specific product details for eco-friendly certifications.
Can I Order Wallpaper for International Delivery?
Yes, we offer international delivery. Please provide your location details during the ordering process to calculate shipping costs and delivery times.
How Do I Handle Wallpaper That Has Been Damaged?
If your wallpaper has been damaged, contact our customer support for assistance. We can guide you on repair options or discuss the possibility of replacement.
What Payment Options Do You Accept?
We accept various payment methods, including credit cards, PayPal, and other secure online payment options. You can find the full list of accepted payment methods during the checkout process.